• Assist Care Staff with day-to-day office tasks, including but not limited to scheduling appointments, sending out correspondence, taking calls, receiving visitors to the church, and making necessary travel arrangements.
• Serve as liaison between other ministry areas.
• Attend F1 Champion Team meetings and communicate updates and best practices to the Care Team.
• Manage the budget, submit monthly requests, and reconcile charges.
• Create and maintain registration links, confirmation emails, and ministry assignments in F1 for each event, group, and class.
• Run necessary reports in F1 for event attendance, web submissions, and people queries.
• Coordinate with the marketing team to maintain accurate information on the website, schedule congregational advertisements, develop content for Monthly Care Newsletters, and submit content for marketing materials.
• Attend monthly meetings to go over calendar and facility requests with the ministry development team.
• Provide the Connection Center and other ministry areas with updated Care information.
• Assist with planning and setting up for events, groups and classes – including content generation, programming, recruiting volunteers, managing check-in, and overseeing general environment.
• Manage Care TEAMS folders with all our resources, trainings, standard operating procedures, and general documents.
• Evaluate the processes that are helping people find care.
• Assist the Care Director and Care Coordinator in all church projects that relate to our mission as a church.
• Manage events and care activities through the Master Shared Calendar and Planning Center processes.
• Attend and help facilitate Care Volunteer Meetings.

Skills Required:

• Ability to handle sensitive and urgent situations with sound judgement and compassion.
• Experience and comfort in praying with others and providing encouragement and direction.
• Ability to deescalate highly emotional situations and people.
• Proficiency in Microsoft Suite programs: Excel, Outlook, Word, PowerPoint, and Teams.
• Strong written and verbal communication skills.
• Knowledge of available church and community resources, including financial assistance, support groups, and professional counseling services.
• Detail orientated with a passion to complete tasks with excellence.
• Strong interpersonal skills.
• Organization and time management.
• Ability to manage multiple tasks or projects at once.
• Ability to work independently and collaborate with a team.